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Requests for Information (RFIs)
Stakeholders need information, policy clarification, or subject-matter expertise
Requests for Assistance (RFAs)
When Combatant Commands, Services, or other DoD elements require operational or clinical support beyond their organic capacity
Department of Defense Employees (Military, Civilian, Contractors) will submit RFIs/RFAs to the DHA-J33 using the Enterprise Task Management Software Solution (ETMS2).
The DHA Form 435, "Defense Health Agency Operations Center Request for Information/Request for Assistance", is the official method to transmit formal inquiries and requests.
- Click on the form on the right and download the DHA Form 435
- Fields 1-3 and 11-14 must be filled out
- Complete Fields 4-10 as applicable
- Submit completed DHA Form 435 using ETMS2 to the Request for Information Team: DHA-RFI_RFA
For those WITHOUT ETMS2 access or if ETMS2 is down*, email the completed DHA Form 435, as an attachment to: dha.ncr.operations-j-3.mbx.rfi-mgr@health.mil
- Fields 1-3 and 11-14 must be filled out
*When ETMS2 connectivity is restored, the requestor will enter the email content into an ETMS2 tasker for visibility and records management
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3698 Chambers PassJoint Base San Antonio
Fort Sam Houston, Texas 78234-6315
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Last Modified Date: 09/24/2025

